Preferred Start Date: October 1, 2019 or as soon as possible
Reports to: Kathryn Moroney, Director of Education and Civic Practice
Compensation: Entry-level, salary low-mid 20s, health and dental benefits, paid time off
Hours: Full time, average work week is 40 hours/week. This position includes most Saturdays with a flexible weekday off, and requires occasional evening/weekend events.
The Education Assistant provides administrative support for all education programs at People’s Light, including theatre classes, school- and community-based workshops, student matinees, long-term residencies and ensemble projects. This new member of our team will enjoy a role which is equal parts welcoming concierge and detail-oriented event manager. The ideal candidate is an attentive communicator who will be a first point of contact for many People’s Light guests; the Assistant will field inquiries by telephone, email, and in person, and will communicate information with parents, students, educators, theatre patrons and the public. The Assistant is curious to learn and represent a wide variety of educational offerings, and to work closely with People’s Light teaching artists, company members, and staff from multiple departments in order to plan, implement and assess each program. The ideal candidate also thrives with organization: processing registrations, managing classroom spaces, supplies, calendars, and paperwork are key functions of our busy department. This is primarily an administrative role, not an artistic or teaching position, suited for an early career professional who will support the day-to-day needs of all education programs.
The Education Assistant will:
- Communicate with patrons, students, teachers, and prospective participants about programming before, during, and after their participation at People’s Light
- Process class registrations including payments using Tessitura
- Maintain databases and contact information for education stakeholders
- Track program expenses for monthly reporting
- Oversee facilities, equipment, supplies and materials used for education programs
- Coordinate hospitality for programs, including set-up for receptions, snacks, and meals
- Assist teaching artists when needed, whether to provide additional staff or to support specific student needs; supervise students in unstructured periods incuding meals, pick-up, drop-off, etc.
- Gather program documentation (written, photo, video) for grant reports
- Additional tasks as appropriate to the needs of each season
- Bachelor's degree; theatre or arts background preferred
- Previous experience in an administrative capacity; this may include internship or volunteer experience
- Project management; able to prioritize the needs of simultaneous projects; meet deadlines
- Excellent customer service skills (hospitality is a critical part of the organizational culture)
- Proficient in Microsoft Office (particularly Excel, Word, and Outlook)
- Able to synthesize and communicate information clearly and in a timely manner for a variety of audiences (parents, teachers, students, etc.)
- Valid driver's license and reliable transportation
- Must be able to pass Child Abuse, PA Criminal, and FBI background checks
- Able to work independently, proactively, and with a positive attitude
- Working knowledge of Tessitura is a significant plus; we expect to train a candidate for our specific needs
- Adobe Photoshop, InDesign and/or Illustrator skills welcome but not required
- Previous experience working in the field of arts education and/or with youth
- Bilingual (Spanish) is a plus
Please submit a cover letter describing both your interest in theatre and/or theatre education overall and in this position at People’s Light specifically, a resume, and 2-3 professional references.
Send materials to Director of Education and Civic Practice Kathryn Moroney at firstname.lastname@example.org.
People’s Light is dedicated to building a culturally diverse and equitable environment. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. People’s Light is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.